Technical Support and Contact Information
Technical Support: firstname.lastname@example.org | Billing / Accounts: email@example.com | Sales / Marketing: firstname.lastname@example.org
Regular technical support at InterLAN is provided on an office hours basis from 08:00 to 22:00 GMT+2,
Monday through Friday. The normal communications channel for technical support is email to
email@example.com. InterLAN aims for 4 hour turnaround on all
email support requests. InterLAN operations staff are also available by telephone on +40 21 539 7530.
Emergency 24x7x365 Support
An 24-hour support hotline is available on +40 21 539 7530 for emergency calls which fall outside normal office hours. This support facility is intended for emergencies only, including:
- InterLAN critical system failures causing loss of service to members
- Emergency out-of-hours access to InterLAN cages for members who house routers there
If there is no immediate answer from this phone, please leave a message and it will be attended to immediately.
Technical Support Summary
|Phone:||+40 21 539 7530|
|Hours:||08:00 to 22:00 GMT+2, Monday to Friday|
|24h Emergency:||+40 21 539 7530|